PRIVACY POLICY

Effective Date: August 12, 2026

Company: Carmen Ortiz Cleaning Service

Location: New Jersey, United States

Contact Email: contacto@carmenortizcleaningservice.com

  1. OVERVIEW

At Carmen Ortiz Cleaning Service (“we,” “us,” or “our”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us through our online quote forms.

  1. INFORMATION WE COLLECT

We only collect personal information that you voluntarily provide to us when requesting a quote or contacting us for cleaning services.

  • Personal Information Provided Voluntarily: This may include your full name, email address, phone number, and physical address (necessary to perform our cleaning services).
  • Payment Information: We do not collect or process credit/debit card details or electronic payment information through our website.
  • Automated Data / Cookies: Our website does not automatically track, store, or profile users using persistent cookies, Google Analytics, tracking pixels (e.g., Meta Pixel), or IP tracking mechanisms for marketing or advertising purposes.

  1. HOW WE USE YOUR INFORMATION

We use the personal information you provide strictly for legitimate business purposes related to fulfilling your service request, including:

  • Contacting you regarding your service inquiry or requested estimate.
  • Scheduling and delivering cleaning services at your designated address.
  • Communicating essential updates regarding your booked appointments.

We do not use your information for email marketing campaigns, promotional SMS messaging, or newsletter subscriptions.

  1. SHARING AND SELLING OF PERSONAL INFORMATION

  • No Sale of Personal Information: We do not sell, rent, trade, or lease your personal information to third parties under any circumstances.
  • Third-Party Disclosure: We do not share your personal data with third-party marketers, advertisers, or external vendors. Information is only disclosed if required by law or to respond to valid legal processes (e.g., court orders or subpoenas).

  1. DATA RETENTION & YOUR PRIVACY RIGHTS

  • Data Retention: We do not maintain a marketing database or profile storage of website visitors. Personal details provided during initial inquiries are used solely to facilitate immediate service inquiries or scheduling.
  • Your Rights: If you have questions about any personal information provided during a service request, or wish to request the deletion or correction of your contact details from our operational records, you may contact us directly at contacto@carmenortizcleaningservice.com.

  1. CHILDREN’S PRIVACY (COPPA COMPLIANCE)

Our website and services are intended for adults aged 18 and older. We do not knowingly solicit, collect, or retain personal information from children under the age of 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe a minor has provided us with personal information, please contact us immediately so we can remove it.

  1. JURISDICTION & GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict of law principles.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated “Effective Date.”

  1. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Carmen Ortiz Cleaning Service
  • Email: contacto@carmenortizcleaningservice.com
  • Service Area: New Jersey, USA